10 min read
Example: RAG for a Support Portal (Composite)
A composite scenario showing how a support team uses RAG/LLM to answer faster. Demonstrates 30-40% reduction in handle time through intelligent knowledge retrieval.
Client Overview
Company: Example Co.
Industry: Technology
Size: Mid-size
Timeline: 3 sprints
Key Results
38% reduction
Handle time reduction
87%
First contact resolution
+23%
CSAT improvement
Technologies
Azure AI Search Azure OpenAI GPT-5 Python
+1 more
Ali
Co-Founder & AI and Web Architect
AI RAG Support Case Study LLM